Install the Offline edition on Windows
Install JPRAXC School ERP Offline on a Windows computer, update or reinstall it without losing data, and uninstall it safely.
The Offline edition of JPRAXC School ERP runs on one Windows computer in your school. It installs like any Windows program, keeps the school's data on that computer, and opens in its own window. This guide covers installing it, updating or reinstalling it without losing data, and removing it.
Before you start#
- A Windows computer with Microsoft Edge installed. Edge comes with Windows 10 and Windows 11.
- A Windows account that can install programs. Windows asks for administrator permission during setup.
- The JPRAXC School ERP Offline installer file. Download it only from the link JPRAXC sent you.
- The activation details JPRAXC issued for your school.
- An internet connection for the one-time verification during setup.
Install#
- Double-click the installer file.
- When Windows asks whether to allow the app to make changes, choose Yes.
- The JPRAXC School ERP Setup window shows the progress: unpacking, installing the application files and registering the program with Windows.
- When it says Installation completed successfully., the ERP opens.
- Complete the one-time setup: choose Fresh installation, enter the activation details, the school essentials, a theme and the administrator's password. See First sign-in and school profile.
Setup adds a JPRAXC School ERP shortcut to start the ERP and an Uninstall JPRAXC School ERP shortcut. The program also appears in Windows Installed apps.
Start the ERP each day#
Open JPRAXC School ERP from the shortcut. It opens in its own window. Only one copy runs at a time; if you open it again while it is running, it tells you it is already open.
Where your data is kept#
The school's database, uploaded files and backups are kept in a data folder separate from the program files. Updating or reinstalling the program does not overwrite school data.
Backups on the Offline edition stay on this computer. Download a copy regularly and keep it on separate storage. See Backup and session archives.
Update to a new release#
Use either way. Your data is kept in both.
- From inside the ERP: School Settings › Software update. See Software updates.
- With a newer installer: run the newer installer from JPRAXC on the same computer. It closes the running ERP, replaces the program files and keeps the school data.
Reinstall this school#
Use this when the program has to be installed again for the same school, for example on a repaired computer.
- Run the installer.
- At Installation type, choose Re-installing this school.
- Under School data for this re-install, choose one:
- Reconnect to the old backup folder to bring back the latest verified backup automatically after activation.
- Start with a new backup folder and an empty local data set to begin with no records. Earlier records are not imported.
- Select Continue and enter the same activation details that were issued for this school. The licence validity continues unchanged.
- Complete the remaining steps. The Review & finish step shows whether a backup will be restored.
Uninstall#
- Open Uninstall JPRAXC School ERP, or remove the program from Windows Installed apps.
- Choose the uninstall type:
- YES — Complete removal removes the program, the local database, uploaded files and every JPRAXC backup folder. You are asked to confirm, because this cannot be undone.
- NO — Keep backup files removes the program and the local working data, but keeps the JPRAXC backup folder for a later reinstall.
- CANCEL — Do not uninstall leaves everything as it is.
What the Offline edition does not include#
- The public portals: online admission, results, parent and staff portals.
- The JPX Parent and Staff apps.
- A cloud storage allowance: storage is the computer's own disk. General Settings › Storage & Student capacity Configuration shows how much space is free.
To move to the Cloud edition later, contact JPRAXC. The move is planned with you and your data comes across.
Troubleshooting#
| Symptom | What to do |
|---|---|
| Microsoft Edge WebView runtime is required… | Install or repair Microsoft Edge from Microsoft, then start the ERP again. |
| JPRAXC School ERP is already open. | Look for the open ERP window on the taskbar. |
| JPRAXC School ERP cannot write to its data folder | Reinstall with the current installer, or ask your computer's administrator to give your Windows account permission to change that folder. |
| The local ERP service did not become ready or could not start | Restart the computer and open the ERP again. If it repeats, contact JPRAXC support with the message shown. |
| Activation is refused during setup | Check the activation details and the internet connection. Contact JPRAXC support if it continues. |
| The sign-in page says the licence is not active | See Licence status and renewal. |
