Your choice. A clear purpose.
Contact & promotional preferences
Ask for what you need. Decide separately whether you want product news and offers.
Contact about your request
When you send a demo, pricing, purchase, renewal or support request, JPRAXC INFYNEX PRIVATE LIMITED uses the contact details you submit to answer it, arrange the requested service, verify details and provide relevant sales or support follow-up. Verification codes, invoices and necessary account or security notices are separate from promotions. A service message must not be used to disguise an unrelated offer.
A separate promotional choice
The promotional checkbox starts unticked. Tick it only if you want JPRAXC product news, offers and promotional follow-up by email, phone, SMS or WhatsApp using your own primary contact details in that form. Leaving it unticked does not prevent submission, change your quote or remove support. Accepting purchase terms, viewing a privacy notice or using an app does not by itself opt you into promotions.
This choice covers JPRAXC’s own products and services, not third-party marketing, children’s records, or another person’s administrator or billing contact details. Do not tick it on behalf of someone else. Channel-specific preferences, withdrawals and applicable telecom/platform requirements continue to apply.
What is recorded
We keep the submitted choice with the enquiry or purchase reference, notice version, source form and recording time. Your name, organisation, product interest and primary contact details already supplied with that request identify the preference. A privacy notice being supplied is recorded separately from an actual terms acceptance. Older records without evidence are not treated as promotional opt-ins.
Authorised staff may review this evidence to handle your request and preferences. Service providers may process contact details only as needed to deliver the relevant communication. We do not sell your data or share it for another organisation’s marketing. The Privacy Policy ↗ explains recipients, retention and safeguards, including the retention of consent evidence after withdrawal.
Change your mind or withdraw
Use the stop or unsubscribe instructions in a promotional message, or email grievance@jpraxc.com. Tell us which email address or number and channels you want stopped; a request reference helps but is not required. You can also use direct reporting ↗. Do not send passwords, one-time codes or identity documents.
The privacy team handles direct requests; this page is not an automatic unsubscribe form. Withdrawal stops future promotional use of the affected contact details, subject to necessary processing to action the request. It does not undo earlier lawful processing or cancel your order or service. We may retain minimal evidence to honour your choice and meet applicable legal duties. A previous withdrawal is not cancelled merely by submitting another enquiry.
Privacy and questions
For access, correction, erasure, complaints and the applicable legal framework, read the Privacy Policy ↗, Legal information ↗ and Grievances ↗. This notice does not reduce your statutory rights.
