Health, transport and the student profile (Parent app)
See your child's school health record, the school bus route and live bus position, the student profile and the school's details in JPX Parent.
This guide covers the parts of JPX Parent that describe your child and the school: the Health record kept by the school nurse, Transport with the bus route and, where the school tracks its buses, the bus's live position, the Student profile, and About school. All of these are read-only. The school keeps them up to date.
Before you start#
- You are signed in to JPX Parent. See Install JPX Parent and sign in.
- Health appears only if the school allows it. Transport details appear only if your child uses the school bus.
Health record#
- On Home, tap Health.
- Choose a view at the top:
- Health record — blood group, health alerts, Emergency contact, Allergies (with the reaction and what to do), Conditions, Regular medicines, Medicines given at school with today's doses, Immunisations and Other notes.
- Infirmary visits — each visit to the school infirmary, with the care given, any medicine, who saw your child and the message sent to the family.
- Check-ups & growth — results of school health check-ups, and Height and weight.
Sometimes a visit says The school kept the reason private; the school nurse will tell you more if you ask. Contact the school nurse through the office.
Transport and live bus#
- On Home, tap Transport.
- The top card shows your child's bus route and stop.
- Under Route & stop, see the Route, Pickup stop, Destination and the Transport desk phone number.
- If the school tracks the bus, the Live bus card shows the vehicle, its Speed, Heading and when it was Updated, with a small north-up trace of the bus's recent path.
- Tap Open in Maps to see the bus in your phone's map app.
- Tap Call driver if the school shares the driver's number.
The live bus card reads the position again at regular intervals while the screen is open. It shows Moving, Stopped, No signal or No fix yet.
Transport fee receipts are listed under Fees › Payment History.
Student profile#
- Tap Student on the bottom bar.
- Read your child's register record: date of birth, class and section, admission number and date, session, family details and contact details.
- If your child stays in the hostel, a Hostel section shows the room, mess and warden details.
- Documents shows how many documents the school has on file.
Send a new profile photo#
- On the Student profile, tap the photo (Change photo).
- Choose Take a photo or Choose from the gallery.
- The photo is sent to the school and shows AWAITING APPROVAL.
The school checks the photo before it goes on the record. Until then the app keeps showing the photo the school already holds.
About school#
- Tap More, then About school.
- See the school's principal and your child's class teacher, board, affiliation number, academic session, School ID, address, and contact details.
- Tap the phone number or e-mail address to contact the school.
Good to know#
- Identity numbers on the profile are shown as the school chooses to show them.
- To correct any detail on the profile, contact the school office.
- School staff can read about these records in the School ERP guides on health and the infirmary and transport and GPS.
Troubleshooting#
| Symptom | What to do |
|---|---|
| No school transport | The school has not assigned your child a route. Contact the office. |
| No live bus yet | The school has not put a tracked bus on your child's route. |
| The bus shows No signal | The bus's tracker has not reported recently. Call the transport desk if you are worried. |
| Nothing recorded yet under Health | The school has not recorded anything. Tell the school about allergies, conditions or medicines. |
| "That photo is … KB. The school accepts up to … KB — choose a smaller one." | Choose a smaller photo, or take it again. |
