JPRAXC Business E-mail
What Business E-mail is, who uses it and where to start.
JPRAXC Business E-mail gives your organisation e-mail addresses on its own domain, such as office@sunrisepublicschool.example. Everyone in the organisation reads and writes mail in a web browser (the webmail), in the JPX Mail app on Android, or in a desktop mail app. Your own mail administrator creates the mailboxes and shares the organisation's storage between them. Business E-mail is offered to organisations that already run a JPRAXC product.
What you get#
- Mailboxes on your own domain, one for each person who needs one.
- Webmail that works in any modern browser, in light or dark mode.
- An Administration page for your mail administrator: mailboxes, aliases, domains, outgoing delivery, your plan and delivery feedback.
- A storage pool that the administrator divides between mailboxes.
- A plan of four parts: mailboxes, storage, messages a day and aliases a mailbox. You can buy more of any of them.
- An API key for automated sending, so your JPRAXC School ERP can send receipts and notices from your own address.
- The JPX Mail app for Android.
Who does what#
| Person | What they do |
|---|---|
| Mailbox user | Reads and writes mail, sets their own profile, password and recovery e-mail. |
| Organisation administrator | Everything a user does, plus creating and managing mailboxes, aliases, storage and the brand logo, and buying add-ons. |
| JPRAXC | Sets up your plan and domain, gives you the DNS records to publish, and runs the mail service. |
Where to start#
- Your first administrator signs in and chooses a permanent password: Sign in to webmail.
- Publish your domain's DNS records: Connect your domain.
- Create mailboxes for your team: Manage mailboxes.
- Each person adds a recovery e-mail: Your settings.
All guides in this section#
- Sign in to webmail
- Read and organise mail
- Write and send mail
- Your profile, password and recovery e-mail
- Manage mailboxes (administrators)
- Aliases (administrators)
- Connect your domain — DNS records and brand logo
- Use a desktop or phone mail app
- Storage, plans and buying more
- Track outgoing mail
- Sending limits and good sending practice
- API key for automated sending
- The JPX Mail app
Guides in this section
- Sign in to webmailSign in with your e-mail address, reset a forgotten password, and set the first administrator's permanent password.
- Read and organise mailFolders, reading a message, stars, read and unread, search, Trash and keyboard shortcuts in the webmail.
- Write and send mailCompose a message, add attachments, reply, forward, save drafts and add your photo card.
- Your profile, password and recovery e-mailSet your photo, display name and recovery e-mail, change your password and turn on the photo card.
- Manage mailboxesCreate mailboxes, share out storage, reset passwords, suspend or delete a mailbox, and keep recovery e-mails in place.
- AliasesGive a mailbox extra addresses such as info@ or admissions@ without using more storage.
- Connect your domain — DNS records and brand logoPublish the MX, SPF, DKIM and DMARC records for your domain, and show your logo beside your mail with BIMI.
- Use a desktop or phone mail appSet up Outlook, Thunderbird, Apple Mail or another mail app with the server details shown in your Settings.
- Storage, plans and buying moreHow the storage pool and your plan work, what happens when a mailbox is full, and how to buy more mailboxes, storage or messages a day.
- Track outgoing mailFollow a message in the Outbox, understand delivery-failure notices, and hold, release or stop outgoing mail as an administrator.
- Sending limits and good sending practiceThe daily sending figure, bounces, complaints and the suppression list explained simply, with habits that keep your mail out of spam folders.
- API key for automated sendingCreate an API key in a mailbox so the JPRAXC School ERP can send receipts and notices from your own address.
- The JPX Mail appRead and send Business E-mail on your Android phone with the JPX Mail app.
