Storage and purchases in the ERP

On the cloud edition, the school's licence includes a storage allowance for its records and uploaded files. General Settings shows how much is used and lets you buy more from inside the ERP, along with student capacity, SMS and JPRAXC Business E-mail add-ons. Nothing needs to be typed to identify the school: the ERP buys on the licence it already holds, and payment opens on JPRAXC's secure checkout.

Before you start#

• Only the school administrator can make a purchase.
• The administrator's e-mail address should be correct and in use. The purchase confirmation and the GST invoice are sent there.
• Allow pop-ups for the ERP in your browser. The payment page opens in a new tab.

Check your storage#

1. Open General Settings. The Storage card at the top shows how much is used out of the allowance.
2. Open Storage & Student capacity Configuration for the details.

Backups and sign-in sessions are not counted, so taking a backup never uses up storage.

On the offline edition the school's data stays on its own computer. Allowance shows Unlimited, with the free space left on the computer's disk, and nothing is ever paused for space. Keep the disk from filling up, and keep a backup elsewhere. See Backup and session archives.

Buy more storage#

1. In Storage & Student capacity Configuration, select Expand storage.
2. Choose the Plan. Plans are billed monthly or yearly, and the price of each is shown in the list.
3. Enter how many blocks you need. The label shows the size of one block, and the total with GST is shown under it.
4. Select Continue to secure payment. The payment page opens in a new tab. If it does not, select Open the payment page.
5. Pay on the payment page.
6. Go back to the ERP. The panel says Waiting for the payment to be confirmed… and updates by itself. When it says Done, it shows the new allowance and the invoice number.

Blocks bought while paid blocks are still running are added to them, and the end date moves out by the term you bought. When paid blocks end, the allowance goes back to the included storage.

What happens when storage is full#

When storage is nearly full, a notice at the top of the pane says so. When the allowance is used up:

• New records, uploads and imports are paused. Anyone who tries is told that the storage limit has been reached.
• Everything already stored can still be read, printed, corrected and deleted, so the office can carry on with the day.

To start adding again, expand the allowance, or free space by removing files and records the school no longer needs, then select Recalculate now.

Expand student capacity#

The same pane shows Student capacity: Licensed students, Active students, how many Can still be admitted, and the date the Licence runs until. Only active students count; archived, transferred and passed-out students do not.

When capacity is reached, new admissions are refused until a student is archived or the capacity is expanded. Select Expand student capacity, choose a larger tier and pay. You pay the difference between the tiers for the months the licence has left, and the licence end date does not change. See Licence and renewal in the ERP for renewing.

Buy SMS and e-mail add-ons#

An SMS pack is credited to the school's SMS balance, shown in rupees under Balance. Select Refresh balance to read it again. After buying JPRAXC SMS for the first time, complete the SMS setup that opens in the same panel. See JPRAXC SMS, JPRAXC Business E-mail and WhatsApp.

How payment and the invoice arrive#

• Prices are shown on the purchase screen, with the GST and the total, before you pay.
• Payment is taken on JPRAXC's secure checkout, not inside the ERP. The purchase applies by itself once the payment is confirmed.
• JPRAXC e-mails a purchase confirmation to the school's administrator, and to its billing address if that is different, with the GST invoice attached. The invoice is raised on the school's existing billing details.
• Purchase windows that list Earlier purchases show each one's date, plan, state and invoice number.

Example#

After the new session's admission documents are uploaded, Sunrise Public School's Storage card shows the allowance nearly used. The administrator opens Expand storage, chooses a yearly plan with one block and pays. Once the payment is confirmed, the panel shows Done with the new allowance and the invoice number, and the GST invoice arrives by e-mail.

Troubleshooting#