More, appearance and school settings in the ERP app

More in JPX School ERP brings together the account, school connection, appearance, school administration, app security and contact cards. This guide explains which settings affect this phone and which change the school workspace.

Before you start#

• Sign in to the app. On a tablet with side navigation, open Account instead of More.
• School administration entries and their actions appear according to your ERP role.

Change the phone's appearance#

1. Open More.
2. Find the Appearance card.
3. Tap the sun for Light, the middle icon for Phone, or the moon for Dark.

Phone follows the phone's appearance setting. This choice changes the app's light or dark appearance on this device. The school's selected colours still apply.

Change the school's theme#

1. Open More › General Settings.
2. Open Appearance.
3. Choose the school Theme.
4. Review Font family, Three-letter document prefix and Watermark on printed documents if you need to change them.
5. Tap Apply throughout ERP.
6. Wait for the saved result.

This is a school setting and requires permission to update General Settings. The saved school appearance applies in the app as well as the ERP workspace. Review document identity and watermark choices carefully before applying them.

Open school administration#

1. Open More.
2. Find School administration.
3. Choose the module and then its task.

See Academic sessions, Users and access, Backups and Approvals and Audit Log for the school rules.

Review the Recycle Bin#

1. Open More › Recycle Bin › Archived records.
2. Search for the archived student and open the record.
3. Read Archived by, Archived and Held by.
4. If available, tap Restore and confirm to return the student to the active register.
5. For several students, tick the records and use Restore selected.

Delete permanently is shown only when your role allows it and the record can be deleted. Read the confirmation before using it. A student held by the school's fee, transport or certificate records must remain archived.

Manage school notifications#

1. Open More and find School connection.
2. Turn Push notifications on or off.
3. If the phone asks, allow notifications to receive school alerts.
4. Read the registration status and tap Retry if registration needs another attempt.
5. Tap the Notifications bell in the header to read the app's update inbox.

If alerts do not arrive, check the phone's notification settings and internet connection. Hide notification previews in the phone's settings when using a shared device.

Contact the right team#

1. Open More and find Contact.
2. Tap Contact JPRAXC for product support, sales and assistance.
3. Tap Contact School for the school's contact details.
4. In Contact School, use the available School phone, Alternate phone, School email or School website action. The page also shows School address.

School contact details come from the school profile. Ask an authorised administrator to correct missing or outdated details in School Settings › School profile. Opening a phone or e-mail action lets you complete the call or message in the phone's chosen app.

Read policies and review updates#

1. Open More and find Policies.
2. Tap Terms of service, Privacy policy, Mobile app privacy, Refund & cancellation, Legal or Grievances to read it in the phone's browser.
3. If Accept the updated policies appears, open it to review the update and the time remaining.

Reading a policy does not accept it. An update requires your Terms acceptance and privacy acknowledgement before Accept and continue is available. See ERP app sign-in and policy updates for the reminder and seven-day review period.

Good to know#

• The App security card opens a separate page. Its App PIN › Change action opens a popup. See App security, PIN and signing out.
• Academic session in School connection chooses the year you work in. Creating or editing academic sessions is a separate School Settings task.
• Personal appearance does not change school records. School settings can affect other users and documents.
• The Contact School page may say Not provided by the school. It does not invent missing contact details.

Troubleshooting#