Fees and Pay Online (Parent app)

The Fees module in JPX Parent shows your child's fees for the session: what was charged, what is paid and what is still due. If the school has switched on online payment, you can pay from the phone with Pay Online. Every receipt the school issues, at the counter or online, can be opened as the school's own PDF.

Before you start#

• You are signed in to JPX Parent. See Install JPX Parent and sign in.
• The school must allow the Fees module for your account.
• Pay Online appears only when the school shows fee amounts in the app. Online payment works only if the school has set up a payment gateway.

See fees and receipts#

1. On Home, tap Fees.
2. The top card shows Total due, with Paid, Charged and Advance or Discount for the session.
3. Under Fees & receipts, choose:
   • Fee Structure — the fee periods of the session and their due dates.
   • Payment History — every receipt posted by the school, including transport receipts.
   • Download Receipt — pick a receipt to download its PDF.
4. Tap a receipt to see its details, then tap Download Receipt (PDF).

Pay fees online#

1. Open Fees and tap Pay Online.
2. At the top, choose what to pay: All, School, Transport or Hostel. All puts every register into one payment.
3. If the school offers more than one way to pay, choose one under Pay with. The school's usual choice is marked DEFAULT.
4. Under Outstanding instalments, tick each instalment you want to pay.
5. If the school allows part payment for an instalment, change Amount to pay (₹). Otherwise the full amount is paid.
6. Check Selected total.
7. Tap Continue to payment. The payment page opens in your phone's browser.
8. Complete the payment on that page.
9. Come back to the app. It checks the payment with the school straight away.
10. When the school confirms the money, Payment successful appears. Tap Open receipt to see the receipt.

Check a payment that is still processing#

1. Open Fees › Pay Online.
2. Scroll to Online payment history. Every payment started from the app is listed with its status.
3. On a payment marked Processing — please do not pay again, tap Check status.
4. If the checkout page was closed before you finished, tap Open checkout to return to it.
5. When the payment is confirmed, tap Receipt to open it.

Good to know#

• The school calculates the amount to pay. A late fee is added to a full payment of an overdue instalment. Online payment cannot add a discount or waive a late fee.
• The school adds no convenience fee. If the payment page shows an extra charge, it comes from the payment gateway. You can stop there and ask the school.
• A payment marked Test payment was made while the school was testing its gateway.
• If a payment did not go through, the app says so and no money is recorded. You can try again.
• Fees paid at the school counter also appear in Payment History once the office posts the receipt.
• School office staff: see the School ERP guides on collecting fees and online fee collection.

Troubleshooting#