Send a purchase request

The Buy form is how you ask JPRAXC for a new licence or service. It is a purchase request, not an instant checkout: no payment is taken on the page and no licence is created automatically. JPRAXC Sales checks the details, confirms the scope and price, and then sends you a payment request. The whole journey, from estimate to activation, is described in Buy a licence: the complete journey.

Before you start#

• Only a person authorised to order for the organisation should send the form.
• Keep these ready:
  • the organisation's legal name and billing address, and its GSTIN if it is registered for GST (PAN is optional);
  • the name, e-mail and mobile number of the person who will be the first administrator of the product;
  • for School ERP, the number of students you want to licence;
  • any JPRAXC quotation reference or your own purchase-order reference.
• The first administrator's e-mail must be one that person can open now. A six-digit code is sent there before the request reaches Sales.

Steps#

1. Open jpraxc.com/buy-erp (opens in a new tab), or select Buy / renew in the bar at the bottom of any page.
2. Make sure Buy is selected (the card marked NEW ERP). To extend an existing licence instead, see Send a renewal request.
3. Under 01 Authorised contact, enter Full name, Role / designation, Business email, Mobile number and WhatsApp number. Mobile numbers are ten-digit Indian numbers; the +91 is already shown.
4. Under 02 Organisation & billing:
   1. Enter the Organisation name and the Legal / invoicing name exactly as it should appear on the invoice.
   2. Choose the Organisation type. The next two boxes change to suit the type (for a school, for example, the board and affiliation details).
   3. Enter the Billing email, or tick Same as contact email.
   4. Enter the Registered / billing address, then choose the State / Union Territory and District, and type the six-digit PIN code.
   5. Enter the GSTIN if the organisation has one. Leave it blank if it does not. See Invoices and GST for why this matters.
5. Under 03 ERP & deployment, choose the Product or service, then the Deployment (Cloud or Offline / Local).
6. Answer the questions that appear for your choice. For School ERP these include:
   • Licensed student capacity — the hint under the box explains the minimum and the steps.
   • Need this service? — whether you want the school's online admission, online results, and parent and staff portals. Choose Yes or No.
   • Need native Android apps? (School ERP, Parent App and Staff App) — Yes or No.
   • Need an offline backup key? — shown for the Offline / Local edition only.
7. Choose the Implementation type and the Requested licence term, and fill in Branches / campuses / facilities, Expected users, Target go-live date and Organisation scale.
8. Under 04 First administrator, enter the Administrator name, Administrator email and Administrator mobile. If the authorised contact will also be the administrator, tick Use the authorised contact as the first administrator.
9. Under 05 Migration, modules & rollout, describe your Current software, choose the Existing-record format, and add anything about Required modules, Required integrations, Training needs and Customisation or approval requirements. Add a JPRAXC quotation reference or Purchase-order reference if you have one.
10. Decide on the optional promotional tick. See The promotional contact choice.
11. Tick the box confirming that you are authorised to submit the details and that you accept the Terms of Service and Refund & Cancellation Policy. Both links open in a new tab so you can read them first.
12. Select Send purchase request to sales.
13. The page changes to Verify the administrator email. Open the administrator's inbox, find the six-digit code from no-reply@jpraxc.com, and type it in Verification code.
14. Select Verify & send to Sales.

After you submit#

• The page shows Purchase request received with your reference. Keep it.
• A confirmation e-mail, We received your ERP purchase request, is sent with the same reference.
• Sales reviews the organisation, commercial and deployment details, and contacts the authorised person if anything needs clarifying.
• When the order is approved, the administrator receives a Payment request e-mail. Only an invoiced, paid and approved request goes on to fulfilment.

Good to know#

• For website design and hosting the same form asks about your pages, domain, hosting and launch target instead of ERP details.
• If Sales or a partner has already prepared the request for you, you receive a secure link instead. See Links JPRAXC sends you.
• Do not attach or paste passwords, payment-card details, student or patient records, or database exports. If migration files are needed, Sales arranges a secure way to collect them later.

Troubleshooting#