Sign in to JPX Staff
Verify your school, sign in with your employee number and portal password, and find your way around JPX Staff.
JPX Staff brings the school's portal for staff to your phone. You see your own attendance, salary, timetable and records, and, as a class teacher, the tools for your class. What you can open depends on the permissions the school office gives your portal account.
Before you start#
You need these from the school office:
- The school's School ID (15 characters).
- Your employee number.
- Your portal password. The school office issues it and resets it. It cannot be reset from the app.
The class tools depend on what the office allows for your portal account in the School ERP. The permissions are Student register, Marksheet register, Mark class attendance, Write the class E-Diary, JPRAXC ConnectX with students and Self attendance from the Staff app. Ask the office if a tool you need is missing.
Steps#
Verify the school (first time only)#
- Install JPX Staff and open it.
- Type the School ID into School ID.
- Tick I accept the Terms of service for using this app.
- Tick I acknowledge the Privacy policy and Mobile app privacy notice explaining how my information is handled.
- Tap Verify school.
- Check the school's name and address on the card, then tap Continue to JPX Staff. If it is the wrong school, tap Not my school — change ID.
Sign in#
- Enter your Employee number.
- Enter your Password. Tap the eye icon to check what you typed.
- If the two ticks are shown again, tick both.
- Tap Sign in.
- Set your 4-digit App PIN and enter it again to confirm.
- Tap Use fingerprint to add fingerprint or face unlock, or Not now.
Find your way around#
The bottom bar has Home, Attendance, Salary, ConnectX and More.
Home shows:
- The school's card, with the office mobile number and e-mail.
- Your own card, with your designation and the class you teach as class teacher.
- My substitutions today, when the office has asked you to cover periods.
- The modules your account may open. For a class teacher they appear under My class.
- The five latest notices, with View more.
More holds My profile, My timetable, Signed in on this phone, App security, Notifications, Appearance, Help & Support, About school, About JPRAXC, Check for app update, Change school and Sign out.
Class records you can read#
If the office has given you the Student register for your class:
- Class Students lists your class and section, with each student's parents, father's phone and address. Search by student, father or mother. Tap the father's phone number to call.
- Class Transport lists the students of your class who use the school bus, with route and pickup. Search by name, route or pickup.
Your own records#
- More › My profile shows your employment record as the office holds it. Corrections are made by the office.
- In My profile, tap Documents on file to open the documents the office keeps on your record.
- Health on Home shows your own health record under My health. A class teacher also sees My class: children with a severe allergy or a chronic condition, what to do in an emergency, whom to call, and today's infirmary visits.
When policies are updated#
After you unlock the app, it checks for published updates to the Terms of service, Privacy policy and Mobile app privacy notice. If Policies updated appears:
- Read the linked policies under Before you continue.
- If you agree, tick the Terms acceptance and the privacy acknowledgement.
- Tap Accept and continue.
For seven days from the first reminder, Later lets you use the app. Tap Review on the reminder banner to reopen the choices. Closing the app, going offline or choosing Later keeps the existing deadline. After that period, app records stay closed until you accept the update. Sign out remains available and does not delete server records.
The app saves acceptance for the account in use, with the exact policy revisions you reviewed. If it cannot save that evidence on this phone, retry or sign out. Switching accounts does not accept policies for the other account.
Read the current Terms of service (opens in a new tab), Privacy policy (opens in a new tab) and Mobile app privacy (opens in a new tab).
Good to know#
- Your password is never stored on the phone.
- To use a second staff account on the same phone, open More › Signed in on this phone and tap Add another account.
- Next, read App PIN, fingerprint and signing out and Notifications and app updates.
Troubleshooting#
| Symptom | What to do |
|---|---|
| "Enter your portal password." | Type the password the office gave you. |
| Wrong password, or the account is locked | Tap Forgot password?. Ask the school office to reset or unlock your portal account. |
| Register not enabled on Class Students or Class Transport | The office has not given your account the Student register. Ask the office. |
| A class module is missing | The office has not given your account that permission, or you are not a class teacher. |
| No class assigned on your card | The office has not named you class teacher of a section. |
