ConnectX and Class Broadcast (Staff app)

ConnectX in JPX Staff is your conversation with the school office and, for a class teacher, with the families of your own class and section. Every family has its own conversation, so nobody has to share a personal phone number. Class Broadcast writes one message once and places it in every family's own conversation. Replies come back to you family by family.

Before you start#

• You are signed in to JPX Staff. See Sign in to JPX Staff.
• Families of your class and Class Broadcast appear only for a class teacher whose portal account has the JPRAXC ConnectX with students permission. The office does not sit in these conversations.

Message the school office#

1. Tap ConnectX on the bottom bar.
2. Under Conversations, tap School Office.
3. Type your message and tap send.
4. To attach a file, tap the paperclip and choose a picture, PDF, Word, Excel, PowerPoint, text or CSV file.
5. To send a voice note, tap the microphone, speak, then tap the red stop button. Tap send.

Talk to one family of your class#

1. Tap ConnectX, then Families of followed by your class and section.
2. Under Conversations, families who have written are listed first, with the latest line.
3. To start a new conversation, find the family under Rest of the class (or Your class, if no family has written yet).
4. Tap the family. The conversation is headed ConnectX · and the student's name.
5. Type in Write to the family… and tap send. You can attach a file or record a voice note in the same way.

What you write reaches the family in their Parent app and parent portal.

Send one message to the whole class#

1. Tap ConnectX, then Class Broadcast.
2. Check Goes to: every family of your class is listed.
3. Type in Write to every family of your section. Attach a file if needed.
4. Tap send.
5. Read Send to the whole class?, which says how many families it goes to, and tap Send to all.
6. The app shows progress, then Delivered to so many families.

Each family sees the message as one from you, in their own conversation. Replies arrive under ConnectX › Families of your section.

Edit or delete a message you sent#

1. Press and hold your message for one second.
2. Under Message options, choose Edit message (available for 10 minutes), Delete for me (only your view), or Delete for everyone (available for 2 hours).

Good to know#

• Unread counts show on the ConnectX tab and on each conversation.
• The Leave Request row under Requests opens your leave balance and leave form. See Timetable, substitutions, leave and salary.
• Keep personal details out of broadcasts. Write to one family privately about their child.
• For good habits on ConnectX, see Good practice on ConnectX.

Troubleshooting#