Get JPRAXC SMS and complete the setup

A school gets JPRAXC SMS from inside its School ERP. You buy a plan, fill in one setup form, and JPRAXC does the rest: it registers your sender ID and templates, and SMS switches on in your ERP by itself. You do not type any key or visit another site.

Before you start#

• You need a School ERP role that can update Communication. The school administrator usually does this.
• Have ready: the organisation's legal name as on its PAN, its address and GSTIN (if any), the name of the person JPRAXC should write to about SMS, and the six-letter sender ID you would like. See DLT registration in India.
• If the school already has a DLT Principal Entity ID, have it ready too.

Step 1: Buy a plan#

1. Open General Settings › SMS Configuration. The SMS card shows Awaiting JPRAXC setup and Service status shows Not bought yet.
2. Select Get JPRAXC SMS.
3. Under Choose a plan, pick a plan. Each shows its price and GST.
4. Select Continue to secure payment. JPRAXC's secure checkout opens in a new tab.
5. Pay there. The GST invoice is raised on the school's existing billing details and e-mailed to the administrator.

The panel says Waiting for the payment to be confirmed… this panel updates by itself. Keep it open.

Step 2: Complete the setup form#

Once the payment is confirmed, the panel shows four steps and the setup form opens below them. You can also reopen it later with the Your JPRAXC SMS plan button in SMS Configuration.

1. 1 · Organisation: check the Legal name (as registered), Organisation type, address, City, State, Country and GSTIN. Fields marked * are required. Much of it is filled in from the school profile.
2. 2 · Administrator: the Registered email and Registered mobile are fixed from the purchase. Fill in Full name, and optionally Job title and Alternate contact number.
3. 3 · SMS use:
   • What will you use SMS for? — for example fee reminders, receipts, absence alerts and notices.
   • Expected messages a month.
   • Preferred sender ID (header) — six letters, for example the school's initials.
   • DLT Principal Entity ID and DLT registered entity name, only if the school already has them.
   • Templates you need — one message per line, in the words you want registered.
   • Tick both confirmations: that you will message only people who gave the school their number for this purpose, and that sender IDs and templates must be registered on DLT before use, which JPRAXC does on your behalf.
4. 4 · Terms: read the terms and tick that you accept them on behalf of the organisation.
5. Select Submit setup to JPRAXC, or Save for later to finish another time.

Step 3: Wait for SMS to switch on#

After you submit, the panel shows Setup received — JPRAXC is reviewing it. JPRAXC reviews the setup, registers the sender ID and templates, and completes the connection. When that is done, the panel shows SMS is ready. with your sender ID, and SMS Configuration changes:

• The card shows Ready, Service status shows Active, and Sender ID shows your registered header.
• Balance, Buy SMS pack and Refresh balance appear.
• The DLT registration details section fills in. See Sender IDs and message templates in the ERP.

Step 4: Switch SMS on for the school#

1. In General Settings › SMS Configuration, tick Send on SMS.
2. Under Sent without being asked, choose Yes for each automatic message that should go by SMS.
3. Choose the Language of every message.
4. Select Save SMS configuration.

Then buy an SMS pack so there is a balance to send from: SMS packs and balance.

Good to know#

• The four steps in the panel are: Plan paid and activation issued, Set up your SMS account — below, JPRAXC assigns the messaging supplier, and SMS switched on in this ERP. Ticks show which are done.
• The ERP sends SMS on its licence. There is no SMS key to fetch or copy.
• To change the registered e-mail or mobile, write to support@jpraxc.com.

Troubleshooting#